Jumping on the Logitech hardware trashing. Bought two G613 keyboards in the past couple years. Each one failed shortly after the 1 year warranty period. Both had the same double pressing chatter issue. I’ve been avoiding their mice for a while due to double clicking problems.
My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it's normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one's left button is acting up a bit.
A non-asshole company would have notified me "Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?". And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
As a peripherals enthusiasts (i own a dozen keyboards about 50 mice and have used about two dozen different audio solutions), they're hardware sucks ass, the only mouse they have that's kind of worth getting is the gpx (which is hella overpriced), they have no good keyboards or headsets/headphones, their mics and webcams are painfully mediocre
Their "Onboard memory manager" software for their mouses is actually pretty good. It's only 10MB in size and doesn't require any installation. The only downside is that I had to "enable" the onboard memory of my mouse by first installing their usual crap software.
Logitech hardware used to be good, but even that's gone to shit. Got tired of their awful mechanical mice switches failing and switched to a Razer mouse with optical switches, no regrets.
I know some of their hardware also sucks for the people saying that. I've had a share of crappy logitech stuff that kind of pissed me off. But, I love my MX master 3. I use it for work, it is so fun to wind your finger up and scroll downward on whatever long winded scroll able item you may happen upon. I had it for 2.5 years, it's still trucking, I feel like I only charged it 4 times. It's truly awesome.
Still not fixed. I've made several support reps try this and had their mice lose the ability to left click or leave g-shift mode, as I've walked them through duplicating the issue, and yet.
I literally got rid of a fucking awesome Corsair mouse because the software was such utter dogshit. It would straight up crash during games. And my wife had exactly the same problems on her PC, so it wasn't anything unique to my set up. My mouse was wireless, hers was wired, both absolutely sucked. The hardware was great, but the software absolutely ruined them.
Logitech software is fine. Not perfect, but it absolutely does the job.
Had TWO G413 keyboard where the E-key just stopped registering keypresses sometimes. Third one got the same issue on left ctrl.. returned and got a custom keyboard lmao.
I also had a G Pro X Superlight whatever and it took only 4 months to develop double clicking and super weird tracking issues like stuttery cursor movement and sometimes just stopping to work unless I restarted or re-plugged the mouse.
Recently got a Lamzu Thorn. Easily the best mouse I have ever had, can recommend over Logitech's garbage
I have an older G503 mouse that's still going really strong. Unfortunately I also have a newer G503 mouse and it has the notorious double-clicking with a single click bug. It died within just a few months, it also had shittier components like the non-braided cable.
I've switched over to Corsair which is a little better but I miss the super smooth free-spinny scroll wheel that are on the Logitech mice.
Logitech hardware used to be the best. I can't remember what I was called offhand but years ago I had a wireless Logitech mouse that came with a little transceiver/charging cradle. I think I used it for ten years. By the time one of the switches died, I'd completely worn its little rubber feet off. It was fantastic.
Other, later Logitech purchases didn't hold up at all. Went through a couple headsets (the behind the head kind) and they each fell apart in a year or two.
I did go with a G502X for my current mouse simply because I couldn't find anything I liked better, but I have no illusions about how long this one will last.
G Hub is so incredibly bloated that the load time is in the same tier as MS Teams, the new Steam, Windows, and Cities Skylines II. It's also incredibly unreliable, working less often than other notoriously unreliable apps such as Outlook.
Aside from certain mice, office keyboards and video conferencing stuff, Logitech is trash. Especially when it comes to flight sim and simracing hardware.
I had a really great experience with Logitech support several years ago that made me feel good about buying their stuff. But, in the years since then, my mouse randomly changing DPI all the time and my headset microphone randomly getting stuck on mute have worn me down.
Yeah, same as Steelseries, Razer, etc. why do I need to install a video capture and social sharing program just to get chat mix feature to work with my headset? I haven't had a Logitech gaming device in a bit, but it was bad when I did, probably worse now.
I use logitech and corsair and razer hardware just fine without the software installed at all. I don't need any of those fancy features except maybe run it once to set the color I want.
I just want their MX keys and MX mouse to fucking switch computers together when you press the button on the keyboard. I don't know why that's so much to ask but apparently it is.
I had to resolder the switches on my G Pro Wireless. I absolutely love the mouse but they use pretty much the cheapest Omron switches they can, unless that's changed recently.
Was surprisingly not terrible to take apart and reassemble but you do have to pull off the adhesive-applied low-friction sliders at the bottom, so I would recommend buying replacement ones if you find yourself in that situation. Doesn't help that I also had a $150 mousepad that goes with it that's proprietary to specific Logitech gaming mice.
For what it's worth I only did it because I absolutely love the mouse and setup; I love the design and weight plus the convenience of a low-latency wireless mouse that literally never runs out of battery.
The keyboard macro software is basically unusable. Also, my $200+ keyboard only has 5 programable buttons? It’s the 2020’s my dudes. My Razer keyboard from 2010 can remap every key. I was also excited when I heard there was a new version of razers macro software, after suffering through their old one from 10+ years ago for so long. I promptly uninstalled the new one and reinstalled the old one after about 5 minutes. Less functionality and harder to use.