ISPs say their “excellent customer service” is why users don’t switch providers
ISPs say their “excellent customer service” is why users don’t switch providers
ISPs tell FCC that mistreated users would switch to one of their many other options.
ISPs tell FCC that mistreated users would switch to one of their many other options.
If there was more than one hard wired provider in any given area, a lot more users would probably switch.
There's at least two in my area! They both suck!
Yup. I'm in that boat. Only have one provider: the local mom and pop telephone company. Their prices are outrageous, Internet is slow and service is 50/50. Only other option is satellite Internet.
One of their many other options, like, *checks coverage* not having internet.
lol, imagine a big isp patting themselves on the back lol
It's like deciding on which criminal you want to be raped by first...there is no choice or options.
I don't switch providers because, for whatever reason, fiber only covers like 99.9% of my city and I don't have any way to get them to cover the remaining parts.
Believe me, if I could track down how/why they laid fiber and prove that they should've done it to my house then I would. I just don't know to begin that process. I've heard fiber was laid using public grants which is why I even think it might be a possibility.
You voted genocide. Death to america.
I think the fixed wireless providers such as T-Mobile, AT&T, and Verizon Home Internet are really a game changer here because they force these crappy cable providers to actually provide good internet or lose their customers.