Currently, dontcallthepolice.com lists local resources for more than 70 different metropolitan areas across North America ... Each locality has a host of hotlines and warmlines (an early intervention tool for people pre-crisis who need emotional support) ... another place to look for 911 alternatives iscould be within your city’s government. Prominent examples include Minneapolis’s Office of Violence Prevention, based out of the city’s health department; Eugene, Oregon’s CAHOOTS program, made up of mobile crisis intervention responders; or San Francisco’s Human Rights Commission ...
Police having monopoly on (legal) violence does not mean the point of them existing is explicitly to terrorise people to the extent people are afraid to call them for assistance.
Only in places where they are allowed to become thugs is that the case.
While it is certainly worse in some countries, the bigger factor is who you are. Migrants and other minorities, or people with mental health issues are pretty much universally abused by police no matter where.