Phone calls still assume the people on the receiving end are attached to a desk.
Why couldn't this call be an email? Why would you call, when you know that you are near indistinguishable from spam calls about Microsoft services and Nigerian princes?
For me it would help if there would be an option for me to see the at least the reason why the call is being made and also an estimated time of the call.
And with work related calls, it kind of makes me insecure to not know the topic beforehand. I don't want to blob out some half information. Write it in email, I'll see for it and get back to you.
For me it would help if there would be an option for me to see the at least the reason why the call is being made and also an estimated time of the call.
There is: the person calling can first send a short text asking if they can call you to talk about ________.
I was more thinking about as something that should be baked into the "phone app" from my point of view.
So when the phone rings, I'm seeing who calls, why is he calling and what amount of time would he need.
If I'm missing the call, I would also see these info in the recent calls.