Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company
Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company
An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.
![Delivery Firm's AI Chatbot Curses at Customer](https://lemmy.world/pictrs/image/641ada29-6fc6-49f1-b74a-b5f768f0b9f2.jpeg?format=webp&thumbnail=256)
Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company::An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.
Good bot
59 0 ReplyWhy is your username a password
21 1 Replythats way too good to be a password.
now if his username was 123456....
8 0 ReplyAzureDiamond and hunter2
3 0 Reply
well... the user asked the bot to behave like that, it complied.
26 0 ReplyIndeed. I'd hardly classify this as going "rogue"; rather, inadequate guard rails in place for this application.
25 0 ReplyI love how companies are ready to put an unchecked unqualified underpaid inhuman employee as their first contact with their customers.
31 1 Reply
Awww, I didn't read the article so was hoping that someone accidentally created a Bender chat bot.
13 0 Reply
So the AI acted like a person.
22 0 ReplyAI chatbot: Gains sentience
AI chatbot: "fuck this shit, I'm out"
14 0 Reply
I wouldn't expect any better from DPD to be honest
3 0 ReplyHi dear L4sBot, lord of this post,
Human here. So I guess we better behave and treat you with the greatest respect ?2 0 Reply