When a corporation pays to manage a problem instead of fixing it, it’s reasonable to question if they actually think it’s a problem in the first place.
"Trust and safety” departments are kinda like “Human Resources” departments. They exist to help the company avoid expensive lawsuits and expensive PR blunders. These departments, I assume, are comprised of good-hearted people who care deeply about their work and the well being of others. But they are fighting a battle that the companies do not actually want to end.
FYI "comprised of" is not a thing; you mean "composed of". The correct way to use "comprise," if you're interested, is like "the United States comprises fifty states". Technically you should mention DC and the various US territories etc as well, since comprise should indicate all of the parts.
When I switched to Substack it was just a Mailchimp alternative (I don't think Mailchimp moderates what they send out either). They were a service, not a platform. But since then Substack has added a lot of social elements. And now that I've been made aware of their stance, I'm planning my exit ASAP.
Sure, but that doesn't let you off the hook for using them. You're on a site that empowers people who want people like me dead. It's hard to think you're too concerned about my rights as a worker, when you're not terribly interesting in defending my human rights
A "user" is anyone who walks through the public park and picks up a gadget that someone else left there.
They poke at it for a while, not knowing who built it or who dropped it in the park. It does some cool stuff.
Sometimes they can wiggle it and it makes colors that their friends enjoy. Maybe someone built this thing just to be a fun toy to play with?
They put it in their pants pocket and walk on.
Once in a while, the thing they picked up in the park just spontaneously catches fire and burns their pants off, leaving them naked in the middle of the town square and really embarrassed.
But usually, a "user" can mess around with technology crap and not get burned.
Until, y'know, they do.
And then it's supposed to be their fault.
Hey, thing-builders: If the thing you built hurts people, you should fix that. "They picked it up, it's okay if it burns their pants off" is not a good excuse.
While I agree with your premise, people also need to be aware that some random thing they started fiddling with can be problematic, and should maybe do some basic research on what they're fiddling with. We absolutely need to hold creators responsible for their creations, but this also shouldn't absolve people of using their brains and thinking critically.