Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize?
like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
We're going to through the "enshittification" as a society. There was the Great Recession, the DotCom Bust, the Great Inflation, etc.
What is going to matter, is can we use this "enshittification" to benefit society by increasing wages, encouraging social mobility, protecting and enshrining rights for marginalized communities, etc. Building a more inclusive society.
We'd all like to think the times we exist in are the most important, the most momentous times. But really everything will probably circle the drain, getting worse and worse for centuries(?) before any real "collapse" happens.
this is the ultimate result of shareholder theory. after a company hits their efficiency stride based on its resources and theres no more innovation to fuel profit, what else can it do but make shit smaller/less effective/worse. we just need an economic theory that includes broader society in the scope of fiduciary duties that businesses will actually take seriously.