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115 comments
  • Do I really need to open a ticket for this

    Yes

    UNIRONICALLY, ASSHOLE! IT'S THE FIRST THING YOU SHOULD HAVE DONE!!!

    Fucking "hey guys, we are bringing in someone from another department and they need to catch up. What's the project looking like?"

    "I don't know. Nobody wrote anything down and now it's scattered across six didn't PCs in various states of dysfunction."

    IT guys think they're all Michael Jordan right until they get the ball.

    • I get the message here for sure, but imo tickets (while important) take a back seat to a rich commit history. Ifbthe commit messages and history are high quality enough, one can tell whats up with the code sinply by looking at the log.

      Tickets on the otherhand are in a secondary system. Of course, they can bind the work of multiple projects together. But honestly, has anyone ever been able to just reach the ticket history and know everything about a project without asking someone?

      • tickets (while important) take a back seat to a rich commit history

        I've found people who do one will manage the other with ease. But "oops! No ticket" is a canary telling me their commit log is going to be shit.

        But honestly, has anyone ever been able to just reach the ticket history and know everything about a project without asking someone?

        I've been able to find out the status of individual half-finished bugs off a ticket log and work/reassign it quickly. Without a ticket in queue, I'll either discover the issue has been completely ignored or that multiple people pioneered their own boutique fix without talking to one another.

    • There's an alternative to creating too many tickets that only add overhead and then make it harder to get into the project. Creating a good amount of tickets.

      I took the OP reference as demand for ticket creation when they don't make sense and only hinder development through unnecessary overhead. E.g. creating a ticket before a quick analysis, or creating individual tickets when one story/feature ticket would be enough. Or more specifically in this case, having to create one before fixing a critical blocker.

  • Don't look up has a pretty accurate depiction of what the billionaires will be able to achieve when the end of the world comes.

    And the series Mr. Robot did very well by showing realistic software and hardware all along.

115 comments