ISPs say their “excellent customer service” is why users don’t switch providers

ISPs tell FCC that mistreated users would switch to one of their many other options.

ISPs tell FCC that mistreated users would switch to one of their many other options.

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I don't switch providers because, for whatever reason, fiber only covers like 99.9% of my city and I don't have any way to get them to cover the remaining parts.

Believe me, if I could track down how/why they laid fiber and prove that they should've done it to my house then I would. I just don't know to begin that process. I've heard fiber was laid using public grants which is why I even think it might be a possibility.
- You voted genocide. Death to america.

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