No Man's Sky dev pulls out all the stops to fix a player's buggy save with 611 hours of playtime at risk: 'I promise to hawk that bug and fix it'
No Man's Sky dev pulls out all the stops to fix a player's buggy save with 611 hours of playtime at risk: 'I promise to hawk that bug and fix it'
Hello Games simply can't stop fixing No Man's Sky.
Listen I love NMS for what it has become, but of course they would say that. They know that (the veil of) personal investment in their userbase's woes is good marketing. What would the answer otherwise be? "fuck your save, start over"?
And if they can't fix it, they can at least say "we tried".
I honestly don't recall any other developer ever saying this before.
Deep Field (developers of Unfortunate Spacemen and Abiotic Factor) has actually recreated entire saves for AF that people have lost. The main director has popped into the discord to tell the people himself that he would fix the issue. I thought that was pretty cool.
TFW I spent hours of my life debugging an issue that exclusively happens with czech/hungarian keyboard layouts and no one remembers it (to be fair the game was much more obscure than NMS)
Stardew Valley/Concerned Ape has a policy of fixing saves personally.
Factorio devs fixed a bug that corrupted a 2 year old save from a guy, the limit now is a few sextillion, satisfactory took josh from let's game it out save to help optimize the game lol, that's the closest I can remember
Edit: found it https://forums.factorio.com/viewtopic.php?t=101341 the devs also fixed the save for the guy and later updated the game with a fix lol
The only other time I've heard of this was Stardew Valley. ConcernedApe is a treasure.
Even Nintendo did it with a Zelda and another time for Metroid. I dont specifically remamber which ones tho. Players would get soft locked out of progression and you could send it in and they'd fix it. That was many moons ago tho. No way they'd put that much effort into anything these days.
What would the answer otherwise be? "fuck your save, start over"?
Isn't it the usual answer? If there's any at all.
For any AAA dev? Probably, or if you're Ubisoft you might also ban their account just for being needy
Well, usually if it's from a breaking update or something it's "saves from previous updates aren't guaranteed to work with future updates." They don't say "fuck you" but they usually also don't promise to fix it. I agree it's a business strategy though, but they should be commended for it or their business strategy stops being this.
That’s pretty cool of them
Why is this news? Do many devs not fix buggy saves?
I’ve sent more than a few to a few different devs at their request, it helps them immensely to have a buggy save, because sometimes they can’t recreate the conditions.
I remember having a Far Cry 3 save bug that went unfixed for years (idk if it ever even got fixed). I would keep 2-3 different saves handy just to not lose all of my progress.
Right but that’s a hell of a different situation than saying you are on your own, we don’t want your save.
Pretty sure EA/FC has a bug reporting feature if not an email or forum you can use to submit saves and talk about issues and they get looked into.
Not everything CAN be fixed, and sometimes it’s not a “save issue bug”
Just this year we had Star Wars Outlaws say too bad, start over, to everyone that paid more to play early.
Classic Ubisoft...
Hawk tuahed the bug
It would be nice if they could at least acknowledge the broken (removed?) PS4 to PS5 save transfer function. I was interested in some of the recent updates but found out those same updates had removed the feature I needed to continue my old save. So I just didn't play instead.
What an incredibly low bar for praise. "we'll fix our own bugs" - OMG!
I mean if you look at a game like fifa who has the same bugs over generations because they couldn't care less, it's kinda nice that someone at least pretends to care. But the bar is in fact very low in the industry
What bug has the Fifa games had over generations?
It IS an 8 year old game at this point though - many games don't get fixes beyond the first patch or 2.