Oh of course, it's the camera doing this. The camera is the bad guy. Not the people who designed, approved, and implemented this. Totally not their fault. Not their responsibility. They are powerless against the might of the camera that they designed, approved, paid for, and implemented.
The sane response to this would be "oh shit, we'd better fix that". Instead they blame the tech.
The problem is that the goal is micromanaging people with automated processes. Probably the thinking was that drivers shouldn't be having conversations while driving, and it's easy to detect mouth movement from the camera feed, so just automatically punish them for mouth movement, and make it the job of someone who has no control over that to explain why.
There isn't a response because the system was designed to be an entirely top down clockwork mechanism where comfort and fairness for its human components is a very low priority, their problem to deal with, and feedback is blocked.
Some people, well, basically almost all people really, will have to make sacrifices so that a handful of other people can hoard the world's entire wealth and then keep it all for themselves. But rest assured that making the rest of the world suffer is acceptable for this handful of people, it is for their own personal enrichment, after all.
Arguably, nobody should sing behind the wheel or do anything else than focussing on the drive. As a regular cyclist I would be happy with every driver being camera surveilled and automatically scheduling a prison sentence for them when they forget to look over the shoulder.
Maybe the solution would be more breaks and the ability to more freely schedule driving times to allow the employees to self-regulate better.
As a regular cyclist who used to depend on a bicycle for all transportation, and who has been intentionally run off the road more than once, hit by a semi trailer, hit by two mirrors, and who carries a rock in the left pocket specifically to take out and hold for people to see me holding in the same way people hold bricks while crossing streets or puddles....
What the fuck no, that's insane.
What we NEED is integrated infrastructure that supports bicycles, and physical dividers separating bike lanes from car lanes.
What drivers NEED is a company that actually cares about them instead of the bottom line. Amazon is the exact opposite of that.