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77% Of Employees Report AI Has Increased Workloads And Hampered Productivity, Study Finds

www.forbes.com 77% Of Employees Report AI Has Increased Workloads And Hampered Productivity, Study Finds

Despite 96% of C-suite executives expecting AI to boost productivity, employees say it has increased their workload, hampered productivity and caused job burnout, research shows.

77% Of Employees Report AI Has Increased Workloads And Hampered Productivity, Study Finds

The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI's impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

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