I can't seem to find that one comment explaining the issue with them...
But for the sake of promoting conversation on Lemmy, what's the issue with Epic, and why should I go for Steam or GoG?
Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.
TL;DR
What's wrong?
Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
Personally my main gripe is their aggressive strategies to force people into their garbage-tier launcher. Compared to Steam it's just miles behind, and it's yet another app to run on your PC. All my friends are also on Steam, and Steam had Linux support. However, if all you want to do is launch singleplayer games, you don't mind the Epic launcher, and you get a good deal, then do whatever you want to.
I fundamentally have no issue with the Epic Games launcher. Steam needs competition to keep it in check. Without alternatives, Steam can and will strangle Dev profits, which is a problem. But Epic is a mediocre service, another app to be running, and actively going out of their way to prevent games from being on the platform of the consumers choice, which I am not a fan of.
Related note: does Epic have any DRM free games? Even Steam has a fair portion of games that are DRM free and work perfectly well from a flash drive on a computer that doesn't have Steam installed. As far as I am aware, Epic does not.
There's just a series of minor ways in which epic is worse, and I don't like having front-end clients for my games as is, so a second, competing alternative going out of its way to push me into using it rubs me the wrong way.
I have never used a launcher before (for obvious reasons as mentioned in my post), so I found the idea of a separate launcher dumb in the first place. I have used it in recent times thanks to Epic's free games. Finished two of the Tomb Raider trilogy.
Like, I'm fine with a store, but I gotta open the launcher to launch the game? On Windows, with the Tile based Start Menu, I kind of thought it was a terrible idea NGL. I gotta open, wait for it to load, open the library, then click to run, THEN it'll open...
Plus, if I want to track progress, it's a hassle because I can't track without the damn launcher...
You don't need all store fronts running at once on your pc though. Just boot up what you need for the game you want and it's just six and two threes, whether it's steam or epic, or any other launcher.
The issue is that I miss features when using Epic. Additionally, games from Epic are not visible in my steam library which leads to me forgetting that they even exist. And also nobody uses it, so there's no community feeling like I have with all my Steam friends.
I don't mind it for free games though. If they give me a game for free, they deserve me using their launcher for that game haha.