Bastian told CNBC's "Squawk Box" on Wednesday that the carrier would seek damages from the disruptions, adding, "We have no choice."
Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
The reboot 15 times solution, etc it is a bit on their side. But in general I agree, CrowdStrike and the industries that need that kind of service should know better.
Yea because that always holds up in court. I’m sure every legal team will claim the lack of QA was gross negligence on Crowdstrikes part and that normally allows vast portions of agreements to be nullified as one party clearly didn’t hold up their end of the deal
Crowdstrike wouldn't have a business model if the security of Microsoft Windows wasn't so awful. Microsoft isn't directly to blame for this, but they're not blameless either.
Windows defender for enterprise is a strong competitor in that market, and CISO that went with crowdstrike did it because the crowdstrike sales team hosts really great lunches and sponsors lots of sports teams