Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake
Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake
bc.ctvnews.ca Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake
Air Canada has been ordered to compensate a B.C. man because its chatbot gave him inaccurate information.
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Me and 4 friends went on a trip boarding on separate flights with Air Canada and 3 of us all had different problems with this airline:
- Baggage not shipping to destination (Japan airlines shipped it instead)
- flight cancelled with no notice, 1 week before departure
- massive delays, almost missed layover flight
What a mess.
They are notoriously the fucking worst. I don't know any canadians who fly with them unless they literally have no other choice and its an emergency. I've had friends push back vacations purely so that they dont have to fly air canada.
Aren't they Canada's version of Spirit?
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