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Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

bc.ctvnews.ca

Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

Archived version: https://archive.ph/TMbIE
Archived version: https://web.archive.org/web/20240215020914/https://bc.ctvnews.ca/air-canada-s-chatbot-gave-a-b-c-man-the-wrong-information-now-the-airline-has-to-pay-for-the-mistake-1.6769454

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Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake
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Air Canada is responsible for chatbot's mistake: B.C. tribunal
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Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake
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