Do others encounter hidden comments in Jerboa? Many comments do not appear in the app. I can tell they are missing based on the comment count at the bottom of a post.
Sometimes, I can only read child comments. When this occurs, the following error message appears in place of the parent comment.
There is no record of this comment.
However, I can read those same comments in a web browser. Also, I can read replies to my post or comment in my inbox in Jerboa, but not on the community page in Jerboa.
I've seen similar stuff based on language settings. Are you signed into the same profile on the web and in Jerboa? Each account has its own language settings. I have mine set to "Undetermined" and "English". The language box is a little bit awkward to use. The best way would be to click the "X" on the right of the box, which clears everything. Then select Undetermined, then hold "Ctrl" while selecting other languages (English, for example).
Thank you so much! That fixed my issue! I was signed into the same profile on both, but my language was previously set to only "undetermined." I did not realize it was a multiselect field until I read your comment. Now I have it set to undetermined, English, and Spanish. I really appreciate you! Have an amazing life!