new battery issues

installed a new battery in a macbook pro a1502, and the battery will not charge when plugged in using the original charger. tried a different charger, no luck.

did some distro hopping and none of the debian-based distros showed the battery charging. currently using debian 12.

tlp recalibrate gives an “error: battery charge thresholds/discharge/recalibrate not available.”

also, tried to reset the smc following the process for intel macs, to no avail.

any help is much appreciated, thanks!