Report problematic instances
Report problematic instances
Hi,
Where should I report problematic federated instances? I’ve seen an influx of trash/spam/advertising appearing in my “All” feed. I’d love to report them to admins so they can determine if they’re offending or not.
If I use the report button on a post, does it go to admins of lemmy world or to moderators of that particular community?
Hi
You can always send an email to info@mastodon.world and then a support ticket is created.
Thank you. I’ll save this for future reference.
Hello!
If you use the report button, it goes directly to the mods of the community. It is not a given that they send it to the LW admins.
I suggest to block these communities, blocking instances is not yet possible. That being said, do you have a list of the instances?
Please note we're using a Alpha product. Lemmy is still in the early days of development. There are plans to block instances yourself so they don't appear in your feed, but don't expect them anytime soon. It is a busy time.
I did block the communities, but they were 70+ and took like an hour of my time. I guess blocking the user would’ve been faster, but hey, you learn something every day.
You could just report a post from a user of the instance you think should be blocked. Just remember to write a reasoning for the report. To me this seems like the fastest option.
Reports go to your instance admins.Or you can write a post here in !support@lemmy.worldCorrection: Reports go to the mod of the community where the post is located. To get server wide block of another instance then reaching out here in !support should be the way.
Just a sidenote for anyone not aware that the rules that applies at Lemmy.world can be found through the side bar. So read through them and always report posts that you think violates these.
Thanks. I stumbled across an instance that’s bot-posting in communities for each state, they’re basically scraping local news and posting them, which is incredibly annoying and destroys the possibility of sorting All by new.
That in itself isn’t rule breaking, just annoying, but the instance has communities which are sort of like travel agency bs, with straight up ads for hotels, plane tickets, and other services. I think they must’ve made like 300 posts in two or three hours, so they completely took over the feed.
I already reported the ones I found that are obviously spam/ads and blocked all the communities I found from that instance to have a decent user experience again
That in itself isn’t rule breaking, just annoying, but the instance has communities which are sort of like travel agency bs, with straight up ads for hotels, plane tickets, and other services. I think they must’ve made like 300 posts in two or three hours, so they completely took over the feed.
Wouh, that's annoying for sure and to me sounds like spam!
So thankful to have the option to both block users and communities. Makes the experience a lot smoother!
I thought of a reason why someone might want to post any issues publicly here in !support instead of doing a report and that is if it is something that is not clearly breaking any rules and a users feels that this might warrant input from others, or a issue that might lead to a bit of back and forth and one wants to be able to expand on reasoning etc. Obviously at the end of the day the final say is with the lemmy.world admins and mods, so we all have to adhere to that while here. But yeah, that came to mind as a reason against reporting a post so wanted to mention it.
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Hi Rom. Fortunately the case I was experiencing (advertising and spam) was solved by admins quite fast, but you should write an email to Info@mastodon.world explaining the situation.
I agree that there should be a way to report directly in the platform, but this is just getting started.