Company apologizes after AI support agent invents policy that causes user uproar

arstechnica.com

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2mo ago

Company Apologizes After AI Support Agent Invents Policy That Causes User Uproar

arstechnica.com /ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar/

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2mo ago

Company apologizes after AI support agent invents policy that causes user uproar | Frustrated software developer believed AI-generated message came from human support rep.

arstechnica.com /ai/2025/04/cursor-ai-support-bot-invents-fake-policy-and-triggers-user-uproar/