How do you fix the online ban on your account for Elden Ring?
cross-posted from: https://lemmygrad.ml/post/7084068
I got banned, and I think permanently.
How do I undo it?
Who do I contact and profusely apologize to?
h a l p
I once accidentally left my ultrawide mod and FPS unlock active while playing online.
Only got a warning 2 days later that suspicious activity was detected and I will be banned the next time.
You sure it's not just a warning?
I think I did it twice in my case.
Yeah, I know, I kinda fucked up lol
This answer is based on what I know from DS3 so may not be 100% applicable to ER.
Unfortunately, unless you were banned by some mistake by FromSoft, I think it is unlikely that they will unban your account. You can try to email their support staff, but they historically tend to be pretty rigid about these kind of things.
In the past people have been able to get back online on Steam by setting up family sharing accounts - however going through this route you won’t be able to use your preexisting characters and will need to start over again. I have no idea if this is still an option or not.
Do you have any idea about why the ban was applied to your account? Were you using any overhaul mods or other mods? For the future - a good amount of mods recommend that you put the game in offline mode to avoid getting flagged for banning when you log in to From’s servers, so always read the install instructions on any mods closely.
I used mods without realizing I was online.
Gotcha, that’s a bummer. I think it’s unlikely that they would revert the ban. Does it straight up say you are banned or does it use the terminology “you have been penalized”?
At any rate - may be worth checking out the seamless multiplayer mod. I don’t have any personal experience with it but I do remember reading that it doesn’t technically use From’s servers. So if you use that offline it may not matter if you are banned by From - you could still be able to engage with multiplayer users of the mod. I can’t confirm this, but maybe someone else knows more.