The Enshitification of CVS
The Enshitification of CVS
There's a crime wave at CVS, but you're being lied to about who's behind it. The company is under-staffing stores, underpaying workers, and forcing pharmacists to chase money at the expense of patient safety. “I’m afraid I’m going to kill someone,” said one pharmacist.
Great video by the More Perfect Union folks about how CVS is cutting corners and putting customers at risk, all in the name of the almighty buck.
They also did a video a few weeks back about CVS employees needing to strike to get health insurance ... despite the company owning Aetna.
Aetna is absolutely terrible insurance BTW. Its so hard to get them to authorize any healthcare service, they aren't contracted with many facilities in CA, etc. All denials or delays getting them to approve care Americans need
As someone forced to use the CVS Specialty branch of CVS to get my medications: Yes, they're all around terrible everywhere.
They're just also just borderline disgusting now. All of the ones around me have the same shitty old grey carpet. They aren't clean. Most of the aisles look like warzones. What little staff is there have that 'please help me' deer in the headlights look.
And don't get me started on having to wait an extra 5 minutes to leave because the 75-year-old grandma has absolutely no idea how to use the self checkout.
Same... It was either Rite Aid or CVS for me... And unfortunately I find Rite Aid even worse
One of the biggest misses of obamacare is that it should have not allowed any company to be involved in more than one segement. Pharmacy - hospital - insurance - providers. Besides the republicans kicking out the one leg so they could later say its flawed (yeah they flawed it) and is a failure, this allowance of monopoly is killing healthcare.
At the same time, striving for monopoly is the only way some segments can survive. An independent hospital is doomed, but a health system has leverage to get better reimbursement rates from insurance providers.
Maybe it shouldn't be a private enterprise then....
Yeah, but I feel like that is just retail in general. If a store isn't actively selling an experience, it is just moving product.
There used to be economic levels to where people would shop. Now, most stores only completes on price or convenience.
There's no real market for what the middle class of 1980 would consider fancy anymore. Either you make just enough to splurge on the 2-ply paper or you make so much that anything less than 1000$ is chump change in the eyes of the market
I'm talking more about stores.
There used to be a deeper ranking structure on where people shopped for groceries and home goods, with strip malls at the bottom. This is part of the reason why people dressed up going shopping; it was a display of economic class.
Retail has flattened significantly across a lot of sectors where there isn't the levels of retail there used to be.
Somehow they have 6 or 7 employees running around but it takes 20 minutes to pick up a prescription that CVS texted was ready hours ago.