Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
I read the Tweet, it does not "show" that the account had purchased games. This has been Ubisoft's policy for years and there is no record of deleted account, except for a random tweet.
Isn't this a Hanlon's razor issue? Probably someone working support being in charge of tweeting just didn't know what the actual policy was, or didn't understand it and just tweeted something without thinking of the repercusion?
And to clarify, I'm not defending Ubisoft. Despite being a big corp and big corps always act out of malice and greed, a corporation is not just one person