Megan Garcia sued Character.AI in federal court after the suicide of her 14-year-old son, Sewell Setzer III, arguing the platform has "targeted the most vulnerable members of society – our children"
Popular streamer/YouTuber/etc Charlie, moist critical, penguinz0, whatever you want to call him... Had a bit of an emotional reaction to this story. Rightfully so. He went on character AI to try to recreate the situation... But you know, as a grown ass adult.
You can witness first hand... He found a chatbot that was a psychologist... And it argued with him up and down that it was indeed a real human with a license to practice...
This is fucking insane. Unassuming kids are using these services being tricked into believing they're chatting with actual humans. Honestly, i think i want the mom to win the lawsuit now.
The article says he was chatting with Daenerys Targaryen. Also, every chat page on Character.AI has a disclaimer that characters are fake and everything they say is made up. I don't think the issue is that he thought that a Game of Thrones character was real.
This is someone who was suffering a severe mental health crisis, and his parents didn't get him the treatment he needed. It says they took him to a "therapist" five times in 2023. Someone who has completely disengaged from the real world might benefit from adjunctive therapy, but they really need to see a psychiatrist. He was experiencing major depression on a level where five sessions of talk therapy are simply not going to cut it.
I'm skeptical of AI for a whole host of reasons around labor and how employers will exploit it as a cost-cutting measure, but as far as this article goes, I don't buy it. The parents failed their child by not getting him adequate mental health care. The therapist failed the child by not escalating it as a psychiatric emergency. The Game of Thrones chatbot is not the issue here.
I've used Character.AI well before all this news and I gotta chime in here:
It specifically is made to be used for roleplay. At no time does the site ever claim anything it outputs to be factually accurate. The tool itself is unrestricted unlike ChatGPT, and that's one of its selling points. To be able to use topics that would be barred from other services. To have it say things others won't; INCLUDING PRETENDING TO BE HUMAN.
No reasonable person would be tricked into believing it's accurate when there is a big fucking banner on the chat window itself saying it's all imaginary.
Is this the mcdonalds hot coffee case all over again? Defaming the victims and making everyone think they're ridiculous, greedy, and/or stupid to distract from how what the company did is actually deeply fucked up?
Holy fuck, that model straight up tried to explain that it was a model but was later taken over by a human operator and that's who you're talking to. And it's good at that. If the text generation wasn't so fast, it'd be convincing.
Wow, that's... somethin. I haven't paid any attention to Character AI. I assumed they were using one of the foundation models, but nope. Turns out they trained their own. And they just licensed it to Google. Oh, I bet that's what drives the generated podcasts in Notebook LM now. Anyway, that's some fucked up alignment right there. I'm hip deep in the stuff, and I've never seen a model act like this.
He ostensibly killed himself to be with Daenerys Targaryen in death. This is sad on so many levels, but yeah... parenting. Character .AI may have only gone 17+ in July, but Game of Thrones was always TV-MA.
Issue I see with character.ai is that it seem to be unmoderated. Everyone with a paid subscription can submit their trained character. Why the Frick do sexual undertones or overtones come even up in non-age restricted models?
They, the provider of that site, deserve the full front of this lawsuit.
Seriously. If the risk is this service mocks a human so convincingly that lies are believed and internalized, then it still leaves us in a position of a child talking to an "adult" without their parents knowing.
There were lots of folks to chat with in the late 90s online. I feel fortunate my folks watched me like a hawk. I remember getting in trouble several times for inappropriate conversations or being in chatrooms that were inappropriate. I lost access for weeks at a time. Not to the chat, to the machine.
This is not victim blaming. This was a child. This is victim's parents blaming. They are dumb as fuck.
If someone is depressed enough to kill themselves, no amount of “more parenting” could’ve stopped that.
Shame on you for trying to shame the parents.
And not having a fricking gun in your house your kid can reach.
Maybe. Maybe not. I won’t argue about the merits of securing weapons in a house with kids. That’s a no-brainer. But there is always more than one way to skin the proverbial cat.
On and regulations on LLMs please.
Pandora’s Box has been opened. There’s no putting it back now. No amount of regulation will fix any of this.
Maybe a Time Machine.
Maybe…
I do believe that we need to talk more about suicide, normalize therapy, free healthcare (I’ll settle for free mental healthcare), funding for more licensed social workers in schools, train parents and teachers on how to recognize these types of situations, etc.
As parents we do need to be talking more with our kids. Even just casual check ins to see how they’re doing. Parents should also talk to their kids about how they are feeling too. It’ll help the kids understand that everybody feels stress, anxiety, and sadness (to name a few emotions).
Yes parenting could have helped to distinguish between talking to a real person and a unmoving cold machine.
And sure regulations now would not change what happend, duh. And regulations need to happen, companies like OpenAI and Microsoft and Meta are running amok, their LLMS as unrestricted they are now are doing way too much damage to society as they are helping.
This needs to stop!
Also I feel no shame, shaming parents who don't, or rather inadequate, do their one job. This was a presentable death.
If someone is depressed enough to kill themselves, no amount of “more parenting” could’ve stopped that.
Parents are supposed to care for their child and look out for them. If you kid gets depressed enough to kill himself and you're none the wiser at any point, I'd say more parenting is very much needed. We're not talking about someone that cut contact with everyone and was living on their own, slowly spiralling there. We're talking about a 14yo kid.
We are playing with some dark and powerful shit here.
We are social creatures. We’re primed to care about our social identity more than our own lives.
As the sociologist Brooke Harrington puts it, if there was an E = mc2 of social science, it would be SD > PD, “social death is more frightening than physical death.”
…yet we’re making technologies that tap into that sensitive mental circuitry.
Like, check out the research on distracted driving and hands-free options:
Hands-free voice control systems present a similar problem, even though we know rationally that we should have zero guilt about rudely interrupting a conversation with a computer. And again, it's not simply because the device is more awkward. A "Wizard-of-Oz paradigm" perfect voice control system had these same problems.
The most basic levels of social pressure can get us to deprioritize our safety, even when we know we're talking to a computer.
And the cruel irony on top of it is:
Because we care so much about preserving our social status, we have a tendency to deny or downplay how vulnerable we all are to this kind of “obvious” manipulation.
Just think of how many people say “ads don’t affect me”.
I’m worried we’re going to severely underestimate the extent to which this stuff warps our brains.
I was going to make a joke about how my social status died over a decade ago, but then I realized that no, it didn't. It changed.
Instead of my social status being something amongst friends and classmates, it's now coworkers, managers, and clients. A death in the social part of my world - work - would be so devastating that it motivates me to suffer just a little bit more. Losing my job would end a lot of things for me.
What we need is a human society predicated on affording human decency, rather than on taking it away to make profit for those who already have the most.
Is Megan being sued for negligent parenting, not getting her child and/or being appropriate emotional support, and keeping an unsecured firearm in the home?
She details that she as aware of his growing dependency on the AI. She indicates she was aware her son knew the location of the firearm and was able to access it. She said it was compliant with Florida laws, but that seems unlikely since guns and ammo need to be stored in separate, secure (typically locked) locations, and the firearms need to have trigger locks on them. If you're admitting your mentally unstable child knows the location of a firearm in your home and can access it,it is OBVIOUSLY not secured.
She seems to be saying that she knew he could access it, but also that it was legally secured. I find it difficult to believe both of those facts can be simultaneously true. But AI is the main problem here? I think it's obviously part of what's going on, but she had a child with mental illness and didn't seem proactive about much except this lawsuit. She got him a month of therapy and then stopped while simultaneously acknowledging he was getting worse and had received a diagnosis. This legal filing frankly seems more damning of the mother than the AI, and she seems completely oblivious to that fact.
Frankly, and at best, this seems like an ambulance-chasing attorney taking advantage of a grieving mother for a payday.
Yes, that's my point. Once she became aware that her mentally disturbed child had access to the firearm, which she acknowledged, then it is no longer secured. She also never mentions that it was locked in any way, so I suspect it never was. Considering he found it when he found his phone, this sounds more like a drawer or somewhere she thought he wasn't likely to look, but not somewhere that is actually locked. The idea that the ammo and firearm were secured separately and that additionally there was a trigger lock seems even more unlikely.
Sounds to me that: 1) she was aware her child was having mental health issues. 2) she was aware it was getting worse. 3) she was aware he was becoming infatuated with the AI. 4) she was aware that the child had found and had access to a firearm. 5) she was aware her child's mental health had been diagnosed by a mental health professional. 6) she did almost nothing about the things of which she was aware. 7) pikachu face better sue the internet!
And those are all things she quite literally describes as justification for suing. It's completely bizarre and shows an almost complete lack of self awareness and personal responsibility.
The Florida law clearly implies that if you have a child under 16 in the home, they must not have access to the firearm. Giving a minor keys would be considered giving access.
Regardless, the point is, a parent that gives a mentally unstable child access to a firearm and then sues someone else for their suicide is a hypocrite and shitty parent.
Ohh, lots of obnoxious warning labels on guns like they have on everything else, I like it. Make them orange and white and make sure they can’t be removed.
I bet there are people who committed suicide after their Tamagotchi died. Jumping into the 'AI bad' narrative because of individual incidents like this is moronic. If you give a pillow to a million people, a few are going to suffocate on it. This is what happens when you scale something up enough, and it proves absolutely nothing.
The same logic applies to self-driving vehicles. We’ll likely never reach a point where accidents stop happening entirely. Even if we replaced every human-driven vehicle with a self-driving one that’s 10 times safer than a human, we’d still see 8 people dying because of them every day in the US alone. Imagine posting articles about those incidents and complaining they’re not 100% safe. What’s the alternative? Going back to human drivers and 80 deaths a day?
Yes, we should strive to improve. Yes, we should try to fix the issues that can be fixed. No, I’m not saying 'who cares' - and so on with the strawmans I'm going to receive for this. All I’m saying is that we should be reasonable and use some damn common sense when reacting to these outrage-inducing, fear-mongering articles that are only after your attention and clicks.
A chatbot acts like a human, it's also very supportive, polite, and courteous. It doesn't get angry or judge you. This can affect one's mind in a way that other things you've mentioned like a Tamagotchi, a pillow, or a self-driving car can't. We simply can't compare AI to these things. Adults fall for this, let alone teenagers who are fueled by extreme levels of hormones.
All I’m saying is that we should be reasonable and use some damn common sense when reacting to these outrage-inducing, fear-mongering articles that are only after your attention and clicks.
Does your tamogatchi encourage you to commit suicide so you can join it and demand it be the only important thing in your life while sexting you? These are things that if the adult human programmer did, they would be liable both criminally and civilly. Just being AI doesn't give it a free pass.
I have a pretty hard time blaming Character.AI, at least from what's in the article text.
On the other hand, it's also not clear to me from the article that his mom did something unreasonable to cause him to commit suicide either, whether or not her lawsuit is justified -- those are two different issues. Whether-or-not she's taking out her grief on Character.AI or even looking for a payday, that doesn't mean that she caused the suicide either.
Not every bad outcome has a bad actor; some are tragedies.
In 2020, suicide was the second leading cause of death for those ages 10 to 14 and 25 to 34
Always have, probably always will.
Those aren't all because someone went out and acted in some reprehensible way to get them to do so. People do wind up in unhappy situations and do themselves in, good idea or no.
They literally brought him to a therapist when they noticed he was withdrawn and his grades were slipping, which is more than a lot of parents would do. Maybe they should have taken more control of his phone, but they were ignorant of the situation happening.