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If you make payments over time (0% interest) they now require you to select a carrier. This means you get charged an activation fee for activating tje new device. It also means you can’t use that option if your carrier is not Verizon, AT&T, or T-Mobile.
I don’t think this is that crazy. Avoids customers making mistakes, like someone could very easily place an order for an iPhone thinking it’s the new one before the keynote.
It took me about 15 minutes to get in on the app, but it couldn’t load my info. 5 minutes later I finally got through on the website and ordered without issue. It was frustrating because it’s normally, like you said, only about 5 minutes.
I’ve been sitting here on my iPhone 8 waiting for like 8 months figuring the next would be usb c. Glad it worked out so I’m excited. Too bad it’s still a month out now with the shipping wait times on preorder.