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Why is UI design backsliding?

Why did UI's turn from practical to form over function?

E.g. Office 2003 vs Microsoft 365

It's easy to remember where everything is with a toolbar and menu bar, which allows access to any option in one click and hold move.

Seriously? Big ribbon and massive padding wasting space, as well as the ribbon being clunky to use.

Why did this happen?

191 comments
  • Why did this happen?

    The cynical but probably truer than we'd like to admit answer is "middle managers who bring nothing to the table but need to 'make big changes' to justify that promotion they've been chasing."

    Source: Pretty much all corporations at this point have these people, my sister's ex-husband is one at Google.

  • I prefer the ribbon. It makes everything easier to discover and use.

    It's also entirely configurable so i was able to tailor it specifically to my needs, even include button for my macro, logically grouped and not thrown together with no heads or tail in a "macro" submenu.

    It also allows widgets with much richer informational content than menus.

    The ribbon is also entirely keyboard navigable with visual hints. Which means you can use anything mouse free without having to remember rarely used shortcuts.

    And if the ribbon takes too much space, and you can't afford a better screen, you can hide and show it with ctrl-F1 or a click somewhere (probably).

    It's actually a much much better UX than menus and submenus and everything hidden and zero adaptability. At least for tools like the office apps with a bazillion functions.

    Most copies of the ribbon are utter shit though because the people who copied didn't understand the strength of the office ribbon and only copied the looks superficially.

    It's funny to see people still hung up on the ribbon 17 years later.

    It's because of people like you that we still use qwerty on row staggered keyboards from the mechanical typewriter era. ;)

  • Padding is a very versatile thing in UI design, and none of it will make anything look terrible.

    Even in your first example, the toolbar has slight padding on the edges and so do the buttons.

    The reason there's more padding now is because it makes it easier for new users to process everything.

  • Eh, I don't hate the ribbon UI. It certainly looks a lot nicer than the old ones.

    I think the biggest crime is that we went towards widescreens and kept all the menus and toolbars along the top.

    Another issue is complexity. In a rush to sell yearly updates, more and more features are crammed in. Most of us only use a tiny fraction of them, but there they are on the screen just in case. For everyone.

    You're never going to make one UI that makes everyone happy. Most people just learn where the 20 buttons or so that they use are, and blank the rest from their mind. That's the real reason the ribbon UI got hate. Their buttons moved.

  • The Ribbon is much better, and has been a part of the Office suite for over a decade, easily.

    Poor examples aside, designers and engineers are rarely given a seat at the table in big tech companies. Most tech CEO's were either tech managers or sales people at some point, and are so far removed from IC work or valuing specific crafts for their user value that someone on the UX side probably doesn't get a say in how this shit is built.

    Some UX designers either work to very specific business constraints, or work on stuff that has zero benefit to the end-user. Some engineers work on stuff that solely provides metrics for shareholders and leadership.

    I'm tempted to set up a blog just to post about this subject, because it's everywhere, but big tech is now so top-heavy that for years many huge decisions have been made on a whim by execs. Tech has grown so large and powerful that tech execs (and those clinging to their coat-tails) put themselves outside of the echelons of what an IC can reach, and far above the user. Years of MBA double-speak and worshipping the altar of guys like Gates, Bezos, and Jobs means that it's "good" to be opinionated and ignore fact over your own judgement. This results in senior management deciding "let's put AI here" or "the colour scheme should be mostly white", despite reluctantly paying hundreds of people many thousands of dollars a year to KNOW about this stuff.

    That, in essence, is why everything feels shitter nowadays. It's because some fifty-something MBA cunt believes that you need AI, or a good UI needs more buttons - stuff we've known for decades is fucking stupid. That's irrelevant though, because by being "General Manager of UI at MegaCorp" and having an assistant to arrange their Outlook calendar, they know more than you, pleb.

  • meh i like the ribbon much better.

    the tools are better organized and findable.

  • And you can't have legible icons, as they must be as small and cryptic as possible. They should also all look alike at first glance if possible.

  • There's been a trend towards simplicity/minimalism in UX for a long time. Sometimes it works really well. Other times it makes it difficult to find things like setting preferences (or they just don't implement them because the assholes think they know better than you).

    For me, MS is a mixed bag. Some of the UX changes are good, some of it is horrible.

    But I love a well done minimalist UX. Obsidian and Reaper are two examples that come to mind.

  • Microsoft was pushing all their designs to this new ribbon UI design, across their apps. I dunno why they thought that was a good idea. But I left Windows for years already. LibreOffice is just the old school layout, and if you really really want you could optionally also ribbons in LibreOffice.

191 comments