The problem is that companies talk to two sets of people and they both want to hear different things.
Users, who want to hear that they're making a new mouse that costs $5 and lasts forever and gives you a blowjob, and shareholders, who want a $50 a month subscription mouse that harvests the users organs while they're at it.
And it's the CEO's job to keep both of those people just unhappy enough to stick around.