I see people say that NordVPN is a bad choice all the time, but I've never seen any credible evidence that they're not trustworthy. Can anyone provide any sources with valid reasons to avoid their service? I only know that they had some servers hacked in 2018, but it seems as though they took that very seriously and upgraded their hardware and encryption accordingly. I'm just trying to decide if I want to start looking at alternatives, but honestly I'm pretty satisfied with my experience so far.
None of the other answers I'm seeing are the actual reasons you shouldn't trust more specifically. The reason you shouldn't trust them is because a few years ago they had a data breach. It was relatively small and wouldn't have effected many if any people but the problem was they didn't disclose it and tried to bury it. It wasn't found out about until a few years later. That should tell you if they had a major data breach that did affect you they would try to hide that from you and you would never know unless a you were made aware through other means.
Wasn’t NordVPN that provider that said they were no log and then a hack happened and exposed that they did, in fact, retain logs of user activity? Am I mixing them up with someone else?
That's happened with almost every VPN provider that has claimed to be no-log and then got a government subpoena. At that point you have 2 options: A.) Shut down, or B.) Code a technical way to capture the requested information for that user.
Sometimes they do choose to shut down and sometimes there isn't a technically feasible way to get the information.
I think the reason you stated is probably the main reason for most of the hate. I’ve been a Nord user for years and have no complaints. However, I am currently considering switching to Firefox VPN because I want to financially support Firefox development and that’s one of the best ways to do it.
Isn't the Firefox VPN just a rebrand of Mullvad or something? Like they just use their servers and put in their logo?
I have been using PIA for the last few years and I am personally pretty happy. I had some issues with Nord connect and speed a few years back. PIA on wireguard has worked great for me. I have a gigabit connection and although I can't hit that with pia, my Unraid SabNZB hits over 70MB/s easy which is great
PIA can be a little slow, but the big difference (and reason I use it) is that they don't keep any logs. A VPN provider gets a subpoena and they will turn over the history of what you did under there service. To my knowledge PIA is one of the few (like 2-3 I thought) that keeps no records and couldn't cooperate if they wanted to. I'm like 7 years deep with them and they still roll out new features and servers all the time. I consider them a pillar of what a VPN should be.
I use a different VPN, but honestly, I wouldn't use Nord only because of their ads and sponsorships. It's kind of a lame excuse, but they wore me out with that.