Do you think millennials who grew up with the early Internet and home computers will be as bad with future technology as boomers are with current technology?
My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We're in our early 40s.
Lots of interesting comments! I really enjoyed this thread. Two things I'd add:
I think "technology" should really be referred to as "a technology". For instance, judging Gen Z against a technology (like a photocopier) that predates their birth seems a bit unfair. As a Gen X, I don't think it was fair to be judged for growing up with calculators instead of slide-rulers. I love old tech, but I'm not kidding myself, it's old tech not the only tech.
Also shouldn't the organisation adapt instead? If new hires are more comfortable watching videos for training vs reading procedures, or taking photos of things with their phone instead of the photocopier, isn't that just fine. It's not my preference, but isn't it best for me to adapt rather than them.
It's not that I don't have generational pride. I like my generation, we were and are adaptable. I just can't imagine that the subsequent generations won't be as adaptable to things I can't even imagine yet.