This is what I am hearing endlessly about why Baldur's Gate 3 is a success. I say that's a crock of shit sold by bad companies and developers and an insult to Larians hard work.
These are the things for my opinion:
They have 20 years of experience making CRPGS with the Divinity series
They do Early Access to test and perfect their systems
The listen to customer feedback and distill the good from the bad, ending up with a better product
They don't insult their customers and respect them
No microtransactions or Day 1 DLC, or mention of upcoming DLC and Season Pass
They hire Writers, Composers and Developers BASED ON MERIT!
You can see the love they put in the games from the Panels from Hell and social media
I am sure there are many more things that add to their success but random chance and luck is not the reason; hard work, dedication and good management is!
Just a little rant and pet peave I wanted to get off my chest.