Gen Z, please talk to me: what management works and what does not?
I am an Xer who manages a small but crucial team at my workplace (in an EU country). I had a lady resign last week, and I have another who may be about to resign or I may have to let go due to low engagement. They are both Gen Z. Today it hit me: the five years I've been managing this department, the only people I've lost have been from Gen Z. Clearly I do not know how to manage Gen Z so that they are happy working here. What can I do? I want them to be as happy as my Millennial team members. One detail that might matter is that my team is spread over three European cities.
Happy to provide any clarification if anyone wants it.
Edit. Thanks for all the answers even if a few of them are difficult to hear (and a few were oddly angry?) This has been very helpful for me, much more so than it probably would have been at the Old Place.
Also the second lady I mentioned who might quit or I might have to let go? She quit the day after I posted this giving a week's notice yesterday. My team is fully supportive, but it's going to be a rough couple of months.
No, you don't know how to manage genZ (or any other cohort) because that's not a fucking thing.
Start here:
Fight to pay them more. Period. This should be at the top of your daily to-do list. Your team is the reason you have a job, and they're the reason your shareholders live such splendid lives. So, you want to keep your position(s) of benefit & security? Then never stop fighting for worker's pay & benefit INCREASES. It is really hard to care about management, production (or shareholders 🙄) when you can't take care of yourself or your family.
Curate a safe, work-focused environment that supports the life-cycle of a product that actually solves current, real-world problems like - global warming, profiteering, equality, etc.
Stop managing and learn how to lead.
Leaders:
Know how to say, "I don't know."
Show / do by example
Share knowledge
Support and foster knowledge sharing.
Shut their goddamn mouths and trust their teams to succeed (that's why you hired them in the first place right?) and when the team/member falls short of PREVIOUSLY AGREED UPON goals you work together
to address the extenuating circumstance(s).
Every company's greatest asset and product is the verve, innovation, and vision of its employees. Squash, or worse, fail to invest in any of these aspects of your workforce and the human beings you're trying to "manage" will "manage" themselves into better working conditions elsewhere.
You said everything people need to hear, but in a cruel and condescending voice to someone looking to fix the issue that we're all pissed off about. Consider your presentation given the context, homie.
It's more like there's parts I really agree with and parts I really disagree with.
And then, with the parts that I agree with and the parts I disagree with, how they were presented in some ways I liked and in other ways I really disliked.
Up/down votes are just a system for suggesting other people read the post. Nothing more. Should it get more visibility?
Well that's a side effect, I can't agree with you though that that's the only reason, as I know that's not how people use it.
They use it to either agree or disagree to what's being said, or to show their approval/disapproval of how the comment was written, that it was with written well or not, even if they disagree with what was being said.
Understood, but when you're describing it's just a technical mechanics of it. What I'm speaking towards is why the button was pushed in the first place.
I have no idea, you would have to ask them. But my point is an approval or disapproval switch can be pushed for multiple reasons, from logical, to emotional.