I think the real problem is that they think they're aware, but are ignorant or unwilling to learn about the actual issues.
For example, with climate change it's a lot easier to think and want it to be not real. They know what it is, but it's a lot easier to believe it's not real. It's a lot more effort and leaving your comfort zone to learn about it and realize how fucked it is.
Most people build themselves into bubbles, where changing their views would force them to readjust their world views and for most, they dont want to
This is what I see from my folks. That believe anything that supports their existing views, but anything that would require them to understand something they aren't aware of, they suddenly don't trust the sources. They say things like "science can be used to say all sorts of things, we can't know that they're right this time!"
These are the same parents who taught me critical thinking when reading newspaper articles when I was a kid. Suddenly they can't be bothered to employ the same critical thinking to articles they read today.
I still blame Facebook and the other similar social media platforms. They have catered to and encouraged the short attention spans we have today
It may be true, but this is programmed in by corporate media and our lack of education on these subjects. Maintaining our echo chambers is by design, and not our design.