It’s not us, it’s you. It’s with a heavy wrench that we have decided to end our partnership with Samsung. Despite a huge amount of effort, Samsung’s approach to repairability does not align with our mission.
I just picked up an S20 on swappa because I destroyed my S10 and there aren't any s10s for sale...the back fell off...not broken. I'm going to replace the battery before I restick the back on.
You don't think that was running through my head as I'm emailing the seller......"I love the phone but the back fell off... nothing broken, I didn't drop it" then I sent pictures.... being that I HAVE dropped a new phone before...I'm pretty good at understanding and accepting when it's my mistake vs wtf‽
Let me know if you find a place that sells oem batteries, because the aftermarket ones all suck and I'm on the lookout to get another oem replacement for my N20 ultra.