I can't seem to find that one comment explaining the issue with them...
But for the sake of promoting conversation on Lemmy, what's the issue with Epic, and why should I go for Steam or GoG?
Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.
TL;DR
What's wrong?
Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
One of my biggest complaints with the EGS is their anti-competitive actions. Rather than try to out compete, rather than try to be the better choice, they pay developers to only release games on their platform, flat out barring them from releasing on any other store. They don't try to win your favor, they don't try to be a pleasant experience, they just shortcut their way to being the only option, without a care for improving any of the other faults or shortcomings.
My next complaint is that Tencent has a 40% ownership share in Epic Games, and I make active efforts to not give them a dime.