I can't seem to find that one comment explaining the issue with them...
But for the sake of promoting conversation on Lemmy, what's the issue with Epic, and why should I go for Steam or GoG?
Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.
TL;DR
What's wrong?
Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
For me it's simply EGS paying developers to lock games only their store.
If they were just competing, trying to deliver a better product I would massively support them, similar to how I support GOG, however when you start locking content to your storez you end up with "PlayStation vs Xbox" devision of content.
This is exactly it. They're not building their brand by providing a superior service/experience or driving market prices down. They're using venture capital to fund giving away games to get you to use their wildly subpar services. They're trying to buy market position without the services to justify it.