Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize?
like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
I worked at a couple of national franchises fast food places (I refuse to call them restaurants) that specifically said two napkins per visit. We have out more on request, but regional cut the manager’s bonus for it.