Why do people keep getting confused by our map?
Why do people keep getting confused by our map?
22 comments
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Assuming this wasn't shopped for the internet, I see only two options here:
- some very weird game of administrative telephone led to this (not saying it makes sense, still speaks poorly of whoever was behind it, but it is an option)
- somebody did this on purpose for various nefarious reasons: driving the business into the ground, watching gleefully as tourists and staff alike lose their minds etc.
There is no third option. (Proving me wrong in 4...3...2...1...)
I came up with another one!
They changed the numbers of the actual buildings around but were too lazy/stingy to update the graphics and so just made a legend.
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Never exclude sheer incompetence or stupidity
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Any sufficiently advanced incompetence is indistinguishable from malice.
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Was a designer. You would be surprised how many times people want something how they want it. You can tell them that it does not make sense/is not visually presented information/is simply not designed…they just want to tell you how they want it and your job is to execute it. They also tend to love it afterwards. They usually believe they know better or are so focused on admin/following a line they can’t see sense…or nonsense in this case.
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Reminds me of the time that a customer wanted square boxes and checkmarks in a web form, but only one was supposed to be selectable. I was like, this already exists — it's called radio buttons. But they just had to be checkboxes for some reason.
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Then you just use radio buttons under the hood and override the appearance with CSS.
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This was circa 2010, and we didn't have CSS
appearanceproperty yet. It wasn't that much work, but I'd say it was non-trivial and I found it super annoying that I was going out of my way to make a UI that doesn't work the way users expect.-
In my experience half of frontend development is bending over backwards to make everything look and work exactly like the boss/client wants even when you know what they want sucks for users, so I feel you.
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22 comments