HP adds 15 minutes waiting time for telephone support calls
HP adds 15 minutes waiting time for telephone support calls
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12 comments
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All companies are trying to give up on real customer support (because there is no competition and US is a pretty corrupt country). Self-service support is fine for a free open source project, it's not acceptable for a paid product.
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This article is from the UK and is about European countries
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I was referencing HP being headquartered in the US.
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HP is a US-based company. So that means someone in the US pushed for and approved this change.
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Or it means someone in Europe did, since this is from a European office.
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It's hard for them to comprehend something outside of their country.
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One of us should look it up to be sure, but I sure won't.
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12 comments