Terrible bank, like most that aren't credit unions, they have over leveraged tens of billions against individual account balances and been a leaky sieve in tech security.
I have no idea why most people don't use credit unions. I guess just ignorance. My "overdraft fee" is "keep at least $50 in your savings account and we won't charge you one."
Convenience. I have accounts with BofA because they're three blocks from my house. It's them or Wells Fargo, who are a little further, and then the nearest credit union is a 10m drive. So convenience. I also have USAA, but having zero branches in my state is kind of a pain.
I hate BofA, but I opened my first credit card with them 19 years ago and I value my stupid credit score for some reason, and so I have to keep it forever.
Do you physically go to the bank that often? I can't remember the last time I had to go into the credit union. Well over a year. Everything outgoing is on automatic payments and I can deposit any check I get with my phone.
I get a lot of checks and I've had issues with mobile deposits here and there, and they're a huge headache. Having a bank that I can toss checks into the ATM and say "your problem now" solves the issue. I also get things notarized once or twice a year, but that's just extra. But yeah, twice a week, I drop the kids and hit the bank on the way to the grocery store in the morning, ezpz. It is strictly convenience and nothing more.
No, there is no fee (well maybe if you overdraft like $500, I don't know). They don't take money out. I'm not sure how that works out. I guess they figure if you have that money in there, you're going to transfer it before you overdraw?