Anything official such as a public service or local government should really stop using Twitter. I pretty much consider Twitter to be a porn site with a bunch of angry people arguing about nonsense so there is no chance I can take your organization seriously if you are using this platform.
Frankly, all news organizations should run their own Mastodon servers as authoritative sources for their news articles and their reporters. Right now, with the ever changing badges on Twitter, they're just Star-bellied Sneetches.