I installed Linux on my gfs (now wife) old laptop years ago when the beginner distros was way less user friendly. When I asked on a forum for help it was just the sound of crickets. When she made her first post starting with "my boyfriend installed Linux and I don't understand how to..." They fucking fell out trees to answer her questions
Unhelpful Linux User Archetypes:
The Configurator: All problems are configuration problems. The fact that a user has a problem means they configured their machine incorrectly. All help requests are an opportunity to lecture others about configuration files.
The lumberjack: Insists on logs no matter how simple or basic the question. "How do I get the working directory in the terminal?" -Sorry, I can't help you unless you post your log. "What does the -r flag do?" -You need to post a log for me to answer that question. "Is there a way to make this service start at boot?" -We have no way of knowing unless you post your log. When a user posts their log, the lumberjack's work is done. No need to reply to the thread any further.
The Anacdata Troubleshooter: Failed to develop a theory of mind during childhood. Thinks their machine is representative of all machines. If they don't have an issue, the user is lying about the issue.
The Jargon Master: Uses as much jargon as possible in forum posts. If a user doesn't know each and every term, that's on them. If you did not commit to mastering every aspect of a piece of software before asking for help, were you even trying to solve the problem?
The Hobby Horse Jockey: All problems are caused by whatever thing the contributor does not like. Graphics driver issue? Snaps. Computer won't post? Obviously, Snaps. Machine getting too hot? Snaps. Command 'flatpack' not found? Oh you better believe snaps did that.
The Pedantfile: Gets mad because everyone asks their questions the wrong way. Writes a message letting the user know they asked their question wrong. Message usually appears within a minute or two of someone providing a solution to the user.
Yeah, I keep seeing this and it's never been my experience in 20+ years of desktop Linux.
Yeah, every now and then there is the asshole and troll. Go to a supermarket and you'll find them too, go to your job and you'll find those too. I don't call all supermarkets asshole conglomerates, it's simply the world, there are asshats in the world.
I've talked directly to main developers of many systems like LVM, PHP, and so on who spent time to help me fix my issues. Who ever got to talk directly to an Apple dev or Microsoft dev?
It's not just Linux, it's like that with all open source. Yes, there are negative players everywhere, but mostly it has been a very welcoming and helpful group
One way or another I'm moving to Linux for my next PC. but damn I finally think I understand enough to decide Debian would be a good 'it just works' distro and then Linux users out the woodwork telling me its actually a pain in the ass and to use XYZ (all disagreeing) distros instead. I'm like 90% sure its going to be Debian, Ubuntu or Mint but beyond that its more uncertain than the inside of a black hole.
This kind of behavior mystifies me. I get that it can be frustrating to deal with lazy folks, but especially with how shit google/ddg are nowadays, when people are looking for help and are met with this kind of treatment it’s pretty discouraging! I’ve been an Arch user for about a decade, and sometimes I run into problems that should be googleable but aren’t.
It’s especially concerning, considering how tech illiterate the next generation is. They’re very used to walled gardens, and if they can barely manage a MacBook, they’re going to really struggle starting with things like the command line.
Lighting a candle leaves you with two lit candles. There’s no reason to gatekeep knowledge.
damn if this isnt an amazing format
After watching this, I'm surprised that most people who answered the survey didn't find the linux community toxic.
I like that RTFM can also stand for Read The Fucking Manpage.
This is the year of the linux desktop
Don't forget the "actually, it's GNU/Linux" nerds
True Patriots run Gentoo. CHOMP
rtfarchwiki
Always be a helpful penguin
This meme does deathbulge guy so dirty
install gentoo
I'm a proponent of RTFM, (real documentation has a lot more thought put into it then some random response you would get on IRC or a mailing list, and it's rude to ignore the effort the documentation author put into real documentation) but I always link the user to the appropriate documentation instead of just telling them off.
