Danish cloud host says customers ‘lost all data’ after ransomware attack

This is insanely bad. I don' t know how they can recover from something this catastrophic.

CloudNordic is a market leading Cloud Computing and Enterprise Hosting distributor and wholesaler, offering Software as a Service to Resellers and End Customers.

CloudNordic offers Resellers a complete Cloud Computing platform and portfolio, including Virtual Servers, Hosted Exchange, Hosted SharePoint, IASO Backup, Shared Web Hosting, Domains and SSL certificate encryption.

So they likely have business customers that lost all of their e-mails, business files, servers, etc. Now that is a bad day at the office.

This is the best summary I could come up with:

Cloud host CloudNordic says most of its customers have “lost all data with us” following a ransomware attack on its datacenter systems, including its backups.

In a notice on its website translated from Danish, CloudNordic said: “The attackers succeeded in encrypting all servers’ disks, as well as on the primary and secondary backup system, whereby all machines crashed and we lost access to all data.”

The cloud host said that it believes the hackers had access to the company’s administrative systems “from which they could encrypt entire disks.”

It’s not clear how the ransomware attack began, but the company said that the attack happened — or was at least exacerbated — by moving infected systems from one datacenter to another datacenter that was “unfortunately wired to access our internal network that is used to manage all of our servers.” CloudNordic said that it “had no knowledge that there was an infection.”

At the time of writing, no ransomware group has appeared to publicly acknowledge or take credit for the cyberattack.

Both CloudNordic and Azero said that they were working to rebuild customers’ web and email systems from scratch, albeit without their data.

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