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GMail is Breaking Email

Email is an open system, right? Anyone can send a message to anyone... unless they are on Gmail! School Interviews uses two email servers t...

61 comments
  • And this is how you kill an open standard. Good resource to share with people cheering for Meta to adapt ActivityPub etc.

  • Anyone know a decent alternative at a reasonable price though? What if I have an @gmail today, and I want to move my storage elsewhere and have that just forward?

    • I switched to ProtonMail and have really enjoyed it. I was using my own domain with Gmail so my email address didn't even change.

      • For those considering Proton Mail: There is one great benefit or disadvantage, depending on how you see it. As all traffic is encrypted, Proton Mail does not support standard IMAP or POP3. It's therefore best used with the official Proton Mail app rather than third party apps. On desktop, you can use your favourite email client (Thunderbird et al) only if you install a "bridge" which decrypts incoming emails before forwarding them to the client: this bridge is, in turn, only available to paying subscribers.

        That said, it's a great service, and the fact that they have a viable business model which doesn't depend on selling out their users might be a good thing.

      • Any advice or hints on how to switch over? I wanted to do it years ago but I dread having to change my main mail address on everything, from apps, tools and games to bills or RL document-related stuff, it sounds like a horrible mess and ton of work

    • My recommendation for everyone is to use Fastmail and a custom domain.

      Fastmail is extremely reliable, and since they charge money they also offer customer support. A few years ago I lost a lot of emails due to a client bug, and Fastmail support was very helpful recovering them from backup.

      Use a custom domain so you can change providers in the future so you're not locked into your provider and can change if you aren't happy with them anymore.

      • I'm also using fastmail and I'm happy with them. Their native android email client is a little clunky but I still use it and I have the option to use other mail clients too.

    • I feel like step 1 is just buying a domain so you can have control over your e-mail address, and then you can switch providers whenever you want (or host it yourself).

      If you already pay for extra iCloud storage you can use a custom domain for e-mail with iCloud... Many people are already paying for this, and if not it's only $1/mo. Apple's still a pretty big e-mail provider, so maybe that doesn't address all of your concerns, but it's a really cheap way to use a custom domain that more people should take advantage of imo.

      I host my own e-mail and it's pretty care free these days (I don't send bulk e-mails, though, so I don't contend with rate limits at all). Honestly, more people should do it instead of buying into all of the fearmongering about e-mail... It's a little tricky to set up right, but the impossibleness of the situation is somewhat exaggerated. The best defense for self-hosted e-mail is if more people actually do it... Otherwise you're just capitulating to the large (and slightly less large) mail providers.

      • +1 on having your own domain. I was using gmail for a long time, and recently switched to my hosting provider's included-with-purchase email. Having my own domain made the move transparent to everyone, and relatively painless.

    • I don't know if this fits your needs, but check out setting up a mailinabox instance.

    • I use posteo.de which is a german provider. It costs 1€ per month. Did not have any problem with them and I've been using them for years by this point

  • Yeah, I think this is done to provide the illusion of choice. The rate limits are high enough to allow personal emails through, but for any mass emails or corporate emails this forces you to use Google. Unfortunately a standard corporate strategy, it's why corporate office suites are so generic and tend to be from one of the big companies.

    • When I went to the DMV my independent mail server was immediately filtered into spam when I tried to email them my proof of insurance. It was no trivial thing for them to get it out of the spam filter, either

  • In my experience Office 365 is even harder to deliver to. The email envelope can be in perfect shape and sent via sendgrid (their recommended partner) and it will still silently drop mails for no obvious reason and if it does deign to deliver them it will often mark them junk.

    I’m only sending low volume transactional emails. The amount of time I have to spend tweaking the email content just to persuade Microsoft to deliver the mail is absurd.

    • In my experience Office 365 is even harder to deliver to.

      Yep, this is my experience as well.

      I've had some issues with google, but at least they tend to tell me the messages are being rejected.

      Microsoft will give me a 250 message, and then route the message to /dev/null.

      That's contrary to the RFCs, and really annoying. Since it doesn't end up in Junk, the receiver can't say 'not junk', and since it doesn't bounce, the sender thinks it has been sent.

      I'm signed up for Microsofts junk mail reporting, and when this happens the UI shows no issues with my ip, and doesn't admit to any e-mail filtering. The only way I can detect it is by sending messages to my test accounts, or waiting for users to yell.

      Fwiw, anyone else who runs in to this scenario, expect your first support ticket with microsoft to be rejected. Keep responding to it. On the second or third try they might end up removing the silent ban.

  • Confirmation emails when they create a booking being marked as spam but is that the only email they send out. Do they send out unsolicited ones to folks like me who mark them as spam? Are bots making booking and using my email. Its great they are doing everything right but im skeptical that something else they are doing is not causing the issue. I get plenty of good email in my gmail spam but the ones that do I can bet get marked as spam for good reason. Like from my alma matter which Im sure has a good and trusted endpoint but they can be a bit annoying with their emails and some folks likely mark them as spam. I don't but I could see them getting a reputation of sorts.

  • Could someone please ELI5 this? I get the overall concept but I don't really understand why doing this is convenient for them.

    • They stand to benefit by having a de facto monopoly over email by exploiting their position as one of the biggest email providers in the world

      "Monopoly" may not be the right word since Microsoft and Yahoo! also seem to be engaging in similar anti-consumer practices, but basically they seek to end the days of independently hosted email providers, which is obviously not good for us

61 comments