Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks
Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks
I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.
Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.
I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.
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Theft is one thing and who knows what the numbers actually are for self checkout. Even with theft and us making a mistake or two, they don't have to pay cashiers, I'm sure they're coming out wayyyyy ahead.
I doubt they're coming out way ahead considering these cashier's usually get paid minimum wage, £10 and hour to not have people steal is probably more profitable.