VW Is Putting Buttons Back in Cars Because People Complained Enough
Customers and critics alike have raked VW over the coals for its "frustrating" interiors.
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Wait, they care about what we want? That doesn't sound right.
VW really actually does care a lot. It's just early market data on EVs (because Tesla cheaped out) pointed to people liking the screens. Now that ordinary people are going EV there is a lot more feedback available on this being a bad idea.