2y ago

As brands leave Twitter, scammers arrive, posing as the disappearing customer service agents

As brands leave Twitter, scammers arrive, posing as the disappearing customer service agents | Boing Boing

Dutch flag carrier KLM posts only occasionally on Twitter nowadays, and its pinned post is a warning that it no longer provides customer service there. The result, though, is scammers pretending to…

2 comments

I bet the big corpos that have established presences on Twitter are going to love that. I'm sure this is fine, Elon. s
No unforseen consequences here. Just forseen.
If you are going to Twitter for customer service, maybe you're part of the problem. Most websites have contact us portals built into their official website. Just seems like common sense not to use a third party site.