Kentucky drivers encounter long lines, wait times to get REAL ID appointment

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Licensing and IDs used to be done in every county in KY. Starting in 2021, we moved everything to the regional offices to where 1 office now supports around 5 counties. It was a day long process during the lockdown. I basically had to take a day off from work to get my REAL ID during the lockdown. I know it's gotten better, but it was joked as being a REAL pain in the ass when they first opened up.
I wonder WHICH residents.
Not terribly related but Washington state's DMV is also fucked. Many offices only offer RealID by appointment and appointments are booked out two months ahead of time. I managed to get one only after driving an hour and a half out to bumfuck nowhere and waiting 3 hours for the 15 minute process. Fuck this shit. The office closest to me had a line across the street at 8AM on a weekday. How are we already a kakistocracy?
As a vet it was faster to get an id from the damn VA then the DMV.