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The 'bias machine': Undecided voters in the US who turn to Google may see dramatically different views of the world – even when they're asking the exact same question

www.bbc.com The 'bias machine': How Google tells you what you want to hear

"We're at the mercy of Google." Undecided voters in the US who turn to Google may see dramatically different views of the world – even when they're asking the exact same question.

The 'bias machine': How Google tells you what you want to hear

Some experts say Google is just parroting your own beliefs right back to you. It may be worsening your own biases and deepening societal divides along the way.

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"Google's whole mission is to give people the information that they want, but sometimes the information that people think they want isn't actually the most useful," says Sarah Presch, digital marketing director at Dragon Metrics, a platform that helps companies tune their websites for better recognition from Google using methods known as "search engine optimisation" or SEO.

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"> What Google has done is they've pulled bits out of the text based on what people are searching for and fed them what they want to read" – Sarah Presch

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