Softbank plans to cancel out angry customer voices using AI

Real-time voice modification tech seeks to reduce stress in call center staff.

Real-time voice modification tech seeks to reduce stress in call center staff.

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I bet if the bank did not do shit things to its customers it would not have need for this.
- that's true, but usually the bank's policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.

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