The visual, neutral looks like no graph, and coloured parts have one of their sides highlighted. It looks like there are two independent graphs stacked on top of each other
Big yes to those data labels! The trend lines don’t tell much of a story when there’s only two points along the x-axis. Actually the red trend line is confusing since it trends up I’d expect “more” of a disagree but the data labels show there were 5% less disagree.
Certainly, columns will even be clear without reordering. Also, darker shade of grey for n/a would be good, maybe, but here it is already much easier to understand that it's not background